Product Design Consultant
Over a decade of hands-on experience designing and implementing B2B SaaS products, marketing sites and user onboarding flows. Product Design • Onboarding UX • Information Architecture • Pricing Design • Landing Page Teardowns • Design and UX Audit • Product Metrics • Site & CMS Migration
To err is human. To vent frustration is too. We aren’t perfect, and sometimes it feels great to have a good chat to get it all out. Living abroad with my family in a rural part of Thailand, I experienced difficulties in finding a balance between work and life firsthand. I've been through ups & downs and I'm pretty familiar with impostor syndrome.
I have been designing and building Hubspot landing pages for multiple SaaS companies to facilitate lead generation, convert leads, and close more customers.
I've used Hotjar multiple times in my design practice and it's a very good tool to go beyond Google Analytics and uncover user behavior and make the right design changes.
As a SaaS product design consultant, I'm fully focused on unlocking revenue growth for B2B SaaS companies through product-driven growth strategies. Described as a “game changer” who knows how to secure growth, this role has enabled me to expand my expertise in securing remarkable customer loyalty, reduction of churn and increase in conversions.
Applied Computer Science/System and Network Management
Rob was very kind and informative, and he was generous with sharing his hard-earned wisdom from over 10 years of design consulting. He stuck around past our end time to make sure all of my questions were answered. Thanks Rob – I learned so much.
Rob was so awesome to chat with! We touched on a bunch of high level topics and I shared an early version of our new dashboard with him - some great little nuggets of advice. He also shared a bunch of great UX resources with me, and we had some awesome chats over Linkedin as well. Thanks Rob!
Very helpful and patient mentoring on website design.
Rob and I had a call with my lead UX/UI designer and Rob made the call feel as though he was an extension of our team. As a result we were able to have a productive and insightful discussion. I can tell Rob is passionate about working with web app UX/UI and shares our passion for product led growth.
Great mentor, amazing insights!
Really helpful and knowledgeable! Highly recommended for design & onboarding :)
Rob is great! He prepared beforehand for his session with us, gave us specific and practical advice that we implemented immediately, and was patient and friendly throughout our conversations. We plan on turning to him again as move further down the development path.
Rob gave valuable recommendations to improve the UX/UI of our onboarding flow - after the call he documented these using screenshots of our actual app - this was clearly more than we expected!!
Rob's a great guy. Super helpful and a joy to talk to. He gave me a lot of tips on how to better use Sketch and also gave a brief overview of Webflow as a secondary topic. Was considering pros cons of sticking with Wordpress or going to Webflow and this chat was exactly what I needed so I could make an informed decision.
I had connected with Rob before he joined GrowthMentor, but we both felt that the GrowthMentor platform was the best way to continue our conversations. I scheduled my call with Rob while we were in the middle of a UX sprint, designing improved experiences before our launch. Rob was able to provide a user-focused outside perspective and suggest changes that will make the product better. He also, in advance of our call, reviewed the product and came prepared with suggestions. Some were new, insightful and will further improve our product in areas I wasn't expecting to get feedback. In a few instances, his suggestions were work that we had already done or were doing. It's always nice to get confirmation when you're doing some things right. Rob is a fantastic user-focused design collaborator with an uncanny ability to understand where users will encounter friction and opportunities to delight.
Great call with Rob! We talked a lot about content priorities and information hierarchy, and how important it is to get the whole design structure and layout well defined before involving a designer. Also, Rob shared with me a lot of resources, which is not that common, so I really appreciate that he put together a Notion file just for me. Thanks!
Rob helped give my site a quick inspection and provided ample feedback and action tips, as well as design / UX tips and knowledge.
Time flew by too fast but in the time we did have I learned a lot and got several actionable ideas regarding our product dashboard UI. I am booking another session with Rob as soon as we complete our customer research and look forward to getting more direction to tighten up on onboarding and more. Thanks Rob!
It was my second session with Rob, and again, I got a lot of actionable feedback.
Great session. I got a lot of actionable feedback regarding my application's UX. Thanks Rob!