Yihang Yan

Create Sustainable Growth for Startups - People, BizOps, Sales | Consultant & Coach | Verkada, McKinsey, Harvard iLab

San Francisco, United States (-08:00 UTC) English, Chinesefrom San Francisco, United States
Usually responds in 17 hours
Free
Price per hour
30 min
Time Blocks Available
5.00
3 reviews / 3 sessions
-
-
Next availability
Not available in the next 30 days

Bio

Hi everyone, my name is Yihang! Recognizing that early-stage product market fit and customer acquisition are crucial, I advocate for an equally vital aspect often overlooked—growth from the internal business operations standpoint (e.g., people, business system & technology). I garnered extensive experience by collaborating with over 30 organizations over the past few years, and driving transformative initiatives across various functional areas. My expertise spans talent strategy, people technology and systems, business partnerships, international expansion, employee experience and engagement, and continually improving analytics and digital capabilities to streamline and improve operational efficiency. If you are grappling with any challenges or have questions, please feel free to reach out. I am here to support and collaborate! :)

Expertise


  • Building a team

    Effective team-building goes beyond selecting talents; it encompasses fostering open communication, trust, and a shared sense of purpose. Let's talk about how to establish a team with diverse skills, experiences, and perspectives, continuous collaboration, feedback mechanisms, and a commitment to ongoing development.

  • Data science

    I've applied advanced analytics to diverse business use cases, ranging from predictive modeling for customer churn analysis to implementing recommendation systems for personalized user experiences. Through the strategic integration of data science, I've contributed to revenue growth, operational efficiency, and informed decision-making, showcasing the tangible impact of analytics across various facets of business operations.

  • Mindset coaching

    I genuinely believe that every individual has the potential to cultivate a more resilient mindset, foster a love for continuous learning, and embrace new experiences. In my career spanning strategic consulting, enterprise technology, and the startup ecosystem, growth mindset is the key to navigate and thrive through diverse transitions. Let's work together to channel your focus toward tangible outcomes, ensuring not just adaptation but sustained success in your professional journey.

  • Product management

    I've guided teams in translating complex business requirements into user-centric solutions, ensuring alignment with overarching goals. My approach involves a comprehensive understanding of market trends, business and user needs, and effective collaboration with cross-functional teams to deliver innovative and impactful products.

  • Technology and tools

    I've played a pivotal role in the full lifecycle of technology adoption, from evaluating and selecting tools to successful implementation and configuration. My expertise in conducting thorough assessments and negotiations has led to the strategic adoption of tools like Greenhouse, Looker, Lattice, aligning them closely with organizational needs. I've spearheaded user acceptance testing (UAT) processes, ensuring seamless integration and functionality alignment with business requirements.

Toolkit


  • LucidChart logo

    LucidChart

    9 years of experience

    I've utilized Lucidchart extensively to create visually compelling and detailed diagrams, such as process flows, organizational charts, and system architectures. Leveraging Lucidchart's intuitive interface and collaborative features, we can effectively facilitate cross-functional team discussions and decision-making processes.

  • Google Data Studio logo

    Google Data Studio

    6 years of experience

    I've successfully leveraged BigQuery as a robust cloud-based storage solution, ensuring scalable and efficient storage for vast datasets. Utilizing Looker's modeling layer, I've crafted data models that provide a coherent and user-friendly representation of complex datasets stored in BigQuery.

  • Python logo

    Python

    9 years of experience

    I've extensively utilized scikit-learn (sklearn) for machine learning tasks, implementing algorithms like Random Forest and Support Vector Machines to achieve predictive modeling goals. Additionally, my proficiency extends to utilizing visualization packages such as Matplotlib and Seaborn to create clear and compelling visual representations of model outcomes, feature importance, and data distributions.

  • Tableau logo

    Tableau

    11 years of experience

    let's talk about advanced data visualization, integration of diverse data sources, automated complex data transformations, calculated fields, and compelling storytelling

Experience

  • Verkada

    Director, Business Operations - People

    Work closely with both Sales and non-sales functions, and the broader business operations team; lead a team of operators, business/data associates, and system engineers Develop strategy and refine operating model, processes, and systems to provide clarity and create rapid scaling Here are some highlights of what my team and I have accomplished during my first year at Verkada: • Revamped and responsible for all (US and international) new hire onboarding - increased global headcount by 72% to 1800+ employees; helped launch new offices/entities in Europe and Asia (e.g., Poland, Japan, South Korea) • Redesigned performance review process including comms, tech platform, and manager training • Defined and responsible for key people metrics (e.g., engagement, retention, movement); built from scratch org-wide People data warehouse and automated analytics infrastructure to improve tracking and insight development • Managed ongoing reporting and analytics for weekly / quarterly business reviews, and provided insights to inform business decisions. • Led multiple system transitions (e.g., ATS, workforce planning, performance mgmt) and improvement of relevant processes • Partnered closely with the CFO and VP of People on organizational design and leveling • Responsible for BoD content and comms for key programs/initiatives

    Enterprise Software
  • Harvard Innovation Labs - Venture Incubation Program

    Entrepreneur , Co-founder

    • Launched an education application (428) to help adults rediscover their curiosity in learning by using bite-size content, social learning, and gamification; the team was accepted into the Spring 2017 Harvard Venture Incubation Program • Conducted user interviews, developed user persona/product specs, and actively involved in UX design, application development, and marketing; acquired 400+ users in the first 3 months of product launch

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