.jpeg)
Strategic Sales @ Palantir | Former Founder, ex-Wunderkind | Leadership, Sales, Customer Success, Operations
Hi I'm Shane! The best move of my career was making the jump from finance (sales & trading) into the world of software startups. Since then, I've grown two startups and now am privileged to sell the world's best software (Palantir Foundry) to F1000 companies. Areas where I can help: - Team Leadership: how to communicate, measure / attain team performance, and build a winning culture - Sales: everything from landing your first client to expanding a strategic relationship - Commercial Ops: putting in place the systems & processes needed to grow your revenue operation - Customer Success: creating a world class customer success that clients will never want to leave
Building a team is all about understanding the motivations of its members, and helping them reach their goals. As a leader, your job is to provide a clear picture of what success looks like, making sure every individual understands their part to play, and helping lay the ground work for success. Clear and steady communication is the name of the game.
Curiosity, expectation setting, and execution are the keys to customer success. You are a member of your client's team, with a specific role to fill. It's up to you to understand your client's most important initiatives, realistically communicate how your product can influence that picture, and then over deliver.
Sales is leadership. It's about envisioning a better way for your prospects, and personally taking on the risk of guiding them towards this brighter future. Objective and emotional understanding of their situation is foundational. Conviction, strategy, and persistence to bring this improved reality to life is where the magic happens. Sales is an elite skill, and one that every professional should work on.
Hubspot is the CRM tool for younger sales organizations. It's intuitive interface is easy for startup founders to set up and begin unifying account and lead data that is normally spread out across email and spreadsheets,
Salesforce CRM is the backbone of any enterprise sales operation. It is used to collect account and contact level data from Account Executives in the field, and generate intelligence reports for their managers.
Sell operations & analytics software to c-suite execs at F500 companies. ……………………………………………………………………………………………………………………………………………………………………………………………………….
Palantir Foundry is the operating system for the modern enterprise, extending data into operations and helping IT teams accelerate towards their target state architecture. I'm on the strategic sales team, and cover F1000 companies.
Paar was a VC backed analytics solution for ecommerce businesses
Wunderkind is a leading marketing automation platform that delivers a revenue channel for top digital retailers. I joined Wunderkind as one of the first 30 employees, and was there on the journey from $1M ARR to $150M ARR.