Scott

Twenty-five years of practice as an eye doctor, deep optometry organization volunteer experience at state and national level, and founder of a totally disruptive, innovative cloud-based electronic health records system for eye doctors. From investing the first dollar, to raising money in tough times, to successfully exiting and remaining as four-year post-acquisition CEO, I have overseen brand strategies and new deliverables and software product delivery all while driving hyper-focus on customer service and optimized experience.

• 

  Advice on funding

  With experience of "pushing in all of my chips" to start three businesses, to pushing up against distracted angel and venture funds, delivering funding advice is natural for me. The success of a company is often made by getting fundraising correct from day one.

• 

  Customer success

  Defining the keys to optimize a customer journey from post-sale to implementation to deep use, experiences that I drove with our cloud-based solution gave customers a true sense of partnership. Success-mindedness starts with leadership, and it needs to start at the beginning of the business' life.

• 

  Mindset coaching

  Having built multiple businesses from scratch, my experience can be applied to any business with growth mindedness. Founder's mentality and a sincere team communication method are necessary and together we can explore ways to move your mind to a place that matches what is needed to grow.

• 

  Salesforce

  20 years of experience

  General reporting and customer management, reviewing Sales reports and Marketing pipeline, and building new customer identifiers. Also oversaw teams doing integrations (Marketo, Live Chat)