Samar Kohl-Habibi

Consultant & Coach, Consumer Insights & Design Research

Berlin, Germany (+01:00 UTC) Englishfrom Berlin, Germany
Usually responds in 10 hours
Free
Price per hour
30 min
Time Blocks Available
4.88
2 reviews / 5 sessions
Tue
24
Next availability

Bio

Frequent Mentoring Topics: _How to leverage insights to drive Business Strategy _Defining Research Question + Developing Learning Plans Some examples: Proof of Business Concept, CPG Innovation Pipeline, Brand Positioning, Target , UX Design Concept + Usability Research _Executing Research Studies + Delivering Findings. Methodology examples; Quantitative (Adhoc survey writing / analysis, Brand Health Track, Campaign Measurement, Conjoint) Qualitative (Focus Groups, Concept Testing, Usability Studies, Ethnographies) _Building critical research soft skills (Story Telling, Interviewing for qual research, _Running Internal workshops (e.g. analysis sessions), Managing Stakeholders)

Expertise


  • User research

    My experience combines mixed Qualitative and Quantitative research methodologies from Design Research to Consumer Innovation / Insights. You will gain a rich and comprehensive perspective to address your challenges as I draw from this extensive toolkit to apply methods in line with the challenge and business needs.

Toolkit


  • Miro logo

    Miro

    7 years of experience

    I enjoy using Miro as a tool to seamlessly take brainstorms into the 'virtual' realm,. It's especially helpful as a way of integrating Consumer Research findings.

Industries


  • Employee Benefits

    Ran a series of projects for HRMS & Payroll software & insurance provider in the Middle East. This research supported the marketing team to develop its brand strategy including content creation, customer journey touch points and brand redesign.

  • Food Delivery

    Extensive experience on quantifying CX journey of client's food delivery app vs competition across APAC. Results fed into product roadmap and led to bi-yearly CX Journey tracking.

  • Transportation

    Worked full time for 3.5 years at Omio, a Travel Tech company, heading up their Insights department which uniquely combined Consumer + User Research teams. Research became an integral and strategic function across the business from redefining the target persona, planning brand campaigns to designing strategic roadmaps alongside product and design teams.

  • Fashion

    Currently consult for an established luxury fashion brand in the Middle East in a rapid growth phase. Research includes strategically defining growth targets, brand positioning, how to cement brand affinity in a saturated marketing and what are the most critical product development plays.

  • Food and Beverage

    Fulltime at PepsiCo for over 5 years in the capacity of Digital Insights, Consumer Innovation and Strategy across Asia, Middle East, Africa (3+years) and within the North America Market (2 years). Additionally, I currently consult for an energy drink brand in the UK (ecommerce) on brand positioning and price x pack x innovation strategy.

  • Health Care

    Consult regularly for a client in the private health care space in the UK. Research has included site redesign, improved messaging and stronger hiring process of consultants.

  • Green Consumer Goods

    Consulted part-time for a start-up in the sustainable energy space over a 2year period. Research supported the business strategy on how to best adapt patented technology, to whom, at what price point and within which markets. I worked closely with the CEO, Head of Research and the Head of Marketing.

Experience

  • Consultant & Coach, Consumer Insights & Design Research

    Independent Consultant

    § Enable businesses to make strategic decisions grounded in market knowledge, audience segmentation and clear consumer need-solutions by designing and delivering end-to-end research projects § Optimize product success through actionable, human-centered design research § Mentor & coach start-ups, researchers, design teams on embedding and running successful research projects and department § Facilitate workshops for companies and teams to enhance company culture, increase productivity and retention at the workplace

    Market ResearchConsumer Research
  • Omio

    Head of Consumer Insights & Design Research

    § Step-changed the company to act with a consumer-centric mindset and embedded research process across product, design and marketing § Developed target and brand identity; institutionalized brand KPI’s via ongoing brand health track and customer satisfaction programs § Ran a wide range of research projects, facilitated discovery workshops and brought all corners of the company into close contact with consumers § Built brand x product strategy with CMO, Product VP, Head of Design via multi-disciplinary research; e.g. immersive, concept, usability § Conducted market expansion research to identify market opportunities, target audience, brand USPs, marketing messaging, product features § Led a team and mentored junior colleagues to develop into high achieving and fulfilled professionals

    Travel
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