
Nao Otsubo
Chief of Staff | Operations Expert | Scaling Startups | Driving Cross-Functional Execution
Bio
Hi there! I’m a startup operator with a background in strategy, operations, and automation, currently working at the intersection of people, processes, and technology. Over the years, I’ve helped early-stage and scaling companies bring more clarity to their operations, align cross-functional teams, and design systems that support long-term growth. I understand the challenges that come with fast-paced environments, shifting priorities, and growing into new roles. Whether you're navigating a career transition, trying to bring structure to a scrappy team, or seeking to make your workflows more efficient with tools like Asana, Notion, or Google Workspace, I’m here to help. I can be a thoughtful and steady sounding board. My approach to mentoring is grounded in listening first, sharing frameworks or experiences where they might help, and supporting you in finding your own path forward. I don’t believe in one-size-fits-all advice - just practical conversations shaped around what matters most to you.
Expertise
Operations
I specialize in operations: turning complexity into clarity, building scalable systems, and helping teams work better together. Whether you're setting up your first ops function or refining what you’ve already built, I’m here to help you find what works best.
Toolkit

ChatGPT
3 years of experienceI’ve used ChatGPT extensively to streamline work - from drafting content and summarizing meetings to automating tasks and building internal tools. I’m happy to share how to get the most out of AI day-to-day, whether you're just getting started or looking to integrate it more deeply into your workflow.