Mischa

Ops, Strategy & People. Helping founders build the backbone to scale. | Ex-COO, Founder of The Ops Collective

Aljezur, Portugal (+01:00 UTC) English, Dutch, Frenchfrom Amsterdam, Netherlands
Usually responds in 1 day
Free
Price per hour
30 min
Time Blocks Available
4.99
26 reviews / 46 sessions
Fri
20
Next availability

She is so friendly! Easy to approach! Direct to the point. Doesnt beat around the bush. Asks questions to make one think and ask more questions. It was a very easy flowing conversation and she suggested a great read I plan to grab soon! With her we were able to plan a roadmap of 4 steps for me to follow. I suggest talking with her.

Jay Cenani-Turunen

Mischa has been a massive help to me in shaping the trajectory of my SaaS business. Mischa's understanding of the landscape and ability to simplify complex issues quickly became very clear. Mischa not only emphasised the importance of certain aspects but also provided clear and actionable strategies to execute effectively. Mischa brings a super human approach to the business and their involvement really is priceless. Thank you Mischa and I'm looking forward to updating you soon : )

Afzal Hussain

I just had a breakthrough during my first session with Mischa. Over the past year or so, we cycled through at least 10 different project management tools, and we gave up on all of them. Mischa helped us identify the root cause and provided clear strategies to finally implement one successfully. I'm confident we can finally make it work this time! This in itself is a huge win during the session! Apart from that, she gave us a very clear list of action points that need to be implemented to improve our business operations and also provided some strategies on how to manage multiple businesses. I'm super grateful for the call 😃

Min H

Bio

I've spent 10+ years working inside the chaos of growing businesses — festivals, film, hospitality, tech startups, agencies — and one thing was always true: the founders who struggled most weren't lacking ambition. They were lacking operational backbone. After years as a Fractional COO supporting 60+ growth-stage founders, I built The Ops Collective — a curated network of vetted specialists in systems, strategy, and team-building — because founders deserve more than generic advice and disappearing consultants. On GrowthMentor, I work with founders who are stuck in the day-to-day, hitting a growth ceiling, or just desperate to get their weekends back. I help with everything from systems and automation to hiring, delegation, goal-setting, business strategy, and personal planning — whatever's actually blocking you. No corporate jargon. No cookie-cutter playbooks. Just honest, practical support from someone who's seen behind the curtain of a lot of businesses — and knows what actually moves the needle.

Expertise


  • Building a team

    What skills and expertise do we need? What's the ideal team size? What roles are critical right now? What type of company culture do we want to cultivate? How do we attract top talent? How do we assess cultural fit and skill compatibility? How do we foster collaboration and communication? .. I help you find answers to these questions thoughtfully, so you make strategic decisions about team building, fostering a positive culture, and positioning the startup for long-term success.

  • Mindset coaching

    Since 2020 I've been coaching individuals and founders. I can help you with: building self-awareness, develop leadership skills, clarifying goals and visions, navigate challenges, time-management and prioritization, decision making support.

  • Operations

    With 10 years experience as Project and Operations Manager I now fully focus on the core of operations: business efficiency and process improvement. I work as a consultant and freelancer in this field and for the latter I take interim and fractional positions as COO, Head of Operations or Agile Coach. The core of it all is making complex problems, simple and actionable.

  • Remote work

    For the past 3 years I've specialised in remote working operations and culture. These are completely different than for 'normal' in-person organisations. So wether you want to make the move to going fully remote, or you're already remote but things aren't really going the way you expected.. let's chat!

  • Technology and tools

    I offer help with choosing and implementing tools/software for: Project Management, HR, Finance, CRM. We look at bottlenecks and solve them with workflow and process optimisation. The next step is introducing the tools that fit your business and organisation. It's all about making the tools work for you; implementing automations where possible and choosing the tools/software that match your organisation. We look at previous used tools, internal knowledge, budget and implementation.

  • Venting frustration

    Since 2020 I've been coaching individuals and founders. I can help you with: building self-awareness, develop leadership skills, clarifying goals and visions, navigate challenges, time-management and prioritization, decision making support.

Toolkit


  • Airtable logo

    Airtable

    7 years of experience

    Airtable is a cloud-based collaboration platform that combines the features of a traditional spreadsheet with a flexible database. It allows users to create and organize information in a visually appealing and easy-to-use interface. Airtable is like excel on steroids and I absolutely love this tool! Whether you want to optimise your database or create a solid CRM system.. this is your go to.

  • ClickUp logo

    ClickUp

    5 years of experience

    ClickUp is a work management platform that offers tools for project and task management—plus various other features. It bills itself as an app that does everything, including time tracking and employee scheduling.

  • Linear logo

    Linear

    5 years of experience

    Linear is a purpose-built tool for modern product development. Streamline issues, projects, and product roadmaps. Powering the world's best product teams. From next-gen startups to established enterprises.

  • Miro logo

    Miro

    7 years of experience

    One of the most used whiteboard tools out there. In my eyes this tool is a must use when running a remote team. You can run anything from brainstorm sessions to presentations, and from retrospectives to low key get togethers with the team.

  • Monday logo

    Monday

    7 years of experience

    Monday.com is a cloud-based work operating system and project management tool designed to help teams collaborate, manage work, and track projects. Its an excellent option if you have less budget. It will increase your team collaboration and speed up your processes.

  • Asana logo

    Asana

    7 years of experience

    One of my favourite project management tools for cross functional teams! Best if you want a tool that speaks to all your team members; from marketing to developer. I'm also an Asana Ambassador.

Experience

  • The Ops Collective

    Founder
    opscollective.io/

    The go-to ops partner for service-based businesses! Building the backbone for growth.

    business developmentConsultingmanagement consulting
  • Flow Consultancy

    People & Operations Specialist | fCOO, Head of Operations | Agile Coach

    Together with my clients I create a more effective and efficient workplace by designing and implementing new systems and processes that will improve the overall productivity of the organisation and its people. I provide services to: - Enhance organisational culture, - Develop operational excellence and an Agile way of working, - Facilitate organisational change, - Enhance performance management, - Align performance incentives to organisational goal

    Consultingbusiness developmentInnovation Managementmanagement consulting
  • Protect4S

    Operations & Organisational Consultant | Agile Coach (remote)

    Scale-up that needed support in setting up a strong base for their future growth. Focused on workflow and proces optimisation. Allround Operational & Organisational Consultant. - Strategic partner: worked with C-level to translate their vision into actionable steps. - Operations: focused on process and workflow optimisation. Implemented project management tool (Asana) and set up automations. - Agile coach: build structures to enabled Protect4S to work more efficiently. - Implemented Scrum in the organisation and train Scrum Master and Product Owner. - Reinforcement of culture: gained clarity on business values and build a matching culture which was implemented.

    SaaSPaaS
  • ItsMischa

    Personal Coach (Remote)

    Work and lifestyle focused personal coaching for millennials who feel stuck and have no clue what to do next. - 1:1 and group coaching - Online program building - Marketing and sales - Website building

    Personal Health
  • Direct Business BV

    Operations Consultant (Hybrid)

    Operations consultant with a focus on workflow and proces optimisation. Gain clarity on bottlenecks within the organization. - Choose suitable project management tool for marketing and content team (Asana) - Create and set up new CRM process in suitable software (Airtable) - Train employees in new software - Set up SOP's, workflows and automations - Set up automations for internal and external use

    MarketingTelecommunications
  • AMP Services, LLC

    Scrum Master | Agile Coach (Remote)

    Was taken on by the head developer to improve processes and build a team. - Built the DevOps team from scratch: hired two Testers, a Junior Developer and secondary Senior Developer. - Set up SOP's, workflows and automations - Set up project management tool - Managed the team on a day to day basis as Scrum Master - Coached team about Agile values - Lead team meets and keep track of team and individual needs - Implement team culture and values - Keep track and prioritize companies needs

    SaaSWeb DevelopmentAccounting
  • BASH, inc.

    Project Manager | Product Development (Remote)

    Start-up where everyone wore many hats. Besides being responsible for European clients and sales I also took on the role of the Project / Product Manager (streamlining customer feedback and reports) and Social Media Manager. - Setting up Project Management & Communication tools - Employee communications (email set up, signatures, etc) - Product Management and customer feedback integration - Set-up social media accounts + management

    SaaSGamification
  • Various companies in the food, film, and festival industry

    Event/Project/Operations Manager

    Since 2013 I've worked in multiple industries as an Event/Project/Operations Manager were I grew my management, planning and organisational skills. Workflow and proces optimisation was always part of the work I did. - Lead and management teams - Shareholder management - Organised big and small events (from festivals for 10.000 people to intimate weddings) - Budget planning - General Project Management - Hired staff and built teams

    Event Managementproject management
© 2026 Growth Tonic LLC. All rights reserved.
Made within Glyfada