Joshua Fryszer

Buyer Research for Customer Facing Team's at Google, Facebook, and Others šŸ•µļø | Unlocking Sustainable Growth šŸ“ˆ

Melbourne, Australia (+10:00 UTC) Englishfrom Melbourne, Australia
Usually responds in 1 day
Free
Price per hour
Not available
Time Blocks Available
5.00
7 reviews / 9 sessions
-
-
Next availability
Not available in the next 30 days

Bio

I've spent years in the trenches conducting buyer research that has informed growth and GTM strategies for some of the world's leading as well as upcoming tech companies. I help teams facing the following: āœ… Stagnated growth āœ… Low-quality leads āœ… Slow customer acquisition āœ… Inconsistent or ineffective marketing campaigns āœ… High customer churn āœ… Struggling to define an effective GTM strategy āœ… A lack of alignment across the organization My work is grounded in uncovering customers' Jobs-to-be-Done as the basis of sustainable growth. I get my energy by helping teams discover valuable insights that directly improve key metrics from acquisition through churn. A few of the clients I've worked with include: ⭐ Google ⭐ Facebook ⭐ New York Post ⭐ Just Eat ⭐ Novartis ⭐ OneDrop ⭐ Artrya ⭐ HeartFlow ⭐ Influenster Take the guesswork out of growth by leveraging your customers through sound research šŸŽÆ

Expertise


  • Go to market strategy

    I adopt a (best-fit)customer-centric approach to shape Go-To-Market strategies, both for building new ones and fixing existing ones. I can offer guidance on the following aspects: šŸ‘‰ Defining your best-fit customers, including understanding their motivations for buying. šŸ‘‰ Developing your positioning and messaging to align with your customers. šŸ‘‰ Deploying your narrative effectively throughout the customer journey. šŸ‘‰ Identifying and prioritizing effective channels

  • Product market fit

    I help teams find product-market fit by creating relatable messaging and positioning. This allows teams to take their product to their ideal customers in a way that resonates, increasing adoption and retention. I can advise on: šŸ‘‰ Measuring product-market fit šŸ‘‰ Crafting customer-centric positioning and messaging šŸ‘‰ Prioritizing features and functionality

  • Product marketing

    I've created essential product marketing materials and strategies that unite customer-facing teams. Rooted in a strong grasp of the best-fit customers' buying process. I can advise on: šŸ‘‰ Identifying your best-fit customers šŸ‘‰ Expressing your unique value from the customer's perspective šŸ‘‰ Finding your place in the market šŸ‘‰ Crafting persuasive messages for all audiences šŸ‘‰ Creating a company-wide strategy narrative šŸ‘‰ Producing sales support materials

  • User research

    Conducted user research, both qualitative and quantitative, spanning the entire user journey for companies of many sizes. I can offer guidance on: šŸ‘‰ Choosing research methods šŸ‘‰ Finding the right participants šŸ‘‰ Crafting effective questions šŸ‘‰ Analyzing the gathered data šŸ‘‰ Implementing findings and insights

Toolkit


  • Google Analytics logo

    Google Analytics

    7 years of experience

    Utilize Google Analytics along with Google Tag Manager across websites to build a more comprehensive view of buyer behavior. Experience in both the integration and analysis of Google Analytics. In service of making improvements to the website including content, hierarchy, and structure.

  • Google Tag Manager logo

    Google Tag Manager

    7 years of experience

    Experienced with integrating GTM on the website to track custom events. In service of reporting on buyer behavior and making improvements to the website including content, hierarchy, and structure.

  • Hotjar logo

    Hotjar

    7 years of experience

    Implemented Hotjar on multiple websites to build a more robust picture of buyer behavior. This included both open and closed-ended question pop-up surveys, click tracking, and scroll depth analysis.

  • JIRA logo

    JIRA

    5 years of experience

    Experience managing complex, multi-disciplinary projects through JIRA, including setting up, backlog grooming, to delivery of features and functionality.

  • Trello logo

    Trello

    4 years of experience

    Managed large-scale, complex client and personal projects through Trello to increase the visibility and productivity of teams and individuals. Includes, but not limited to setting up and managing Kanban boards.

Experience

  • Tabitha.AI

    Founder
    •tabitha.ai/

    Building a tool that empowers teachers to develop, schedule, and deliver remarkable lessons to their students.

    Artificial Intelligence
  • Headway

    Head of GTM Strategy & Research

    Led engagements for a world-class product growth studio. Helped early and growth-stage startups bring new products to market and grow.

  • Beyond

    Research and Strategy Lead

    Helped clients like Google, Facebook, Just Eat, Facebook, Novartis, HeartFlow, and Artrya to identify growth opportunities, develop new products and services, and plan for sustainable growth.

  • Australia Post

    Researcher

    Built qualitative and quantitive research programs to answer critical business questions for teams across the enterprise.

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