Joran Hofman

I have been bootstrapping my own SaaS for the last 1,5 years. I would lie if I told you I never thought about funding or quitting. Need some motivation or a mirror? Send me a message. My SaaS; www.getreditus.com

Have built a CS team within Leadfeeder, from 3 to 25 FTE all using a data-driven approach. We were able to hit targets, change structure and create processes to avoid any micro management.

I joined a startup (Leadfeeder) when there were only 18 people and no CS department. 4.5 years later I left the company as the Head of CS and managed 25 people within CS.

Over the last 5+ years, I have been working remotely, managing a team, and building my own startup. All with remote employees/colleagues. Want to know how to do this, the challenges or advantages? Just let me know.

We have been working with FreshSuccess in our CS department. I can share some experiences, do's & dont's plus everything else you want to know. FreshSuccess is a product from Freshworks.

I have no huge experience with GTM. I have been setting my own GTM accounts for Reditus & Sales Loves Marketing. Learned by doing, implemented simple tags and some custom events to track button clicks.

Using the free CRM from Hubspot with basic automation purely to track pipeline and make sure no company goes without a follow-up. I do not work with any of the paid features.

With Reditus we have our CRM setup within Pipedrive. A CRM is only a CRM, it is how you use it and become consistent in your follow-ups. Creating your internal processes with be a lot more important.

We are running www.saleslovesmarketing.co (±30k organic visitors per month) in Wordpress since 2021. Moved it over from Webflow due to a lack of SEO possibilities.