Jon Sukarangsan

Business Strategy & Operations | Growth & Product Design | Startup & Agency Advisor

Los Angeles, United States (-08:00 UTC) Englishfrom Los Angeles, United States
Usually responds in 2 days
Free
Price per hour
Not available
Time Blocks Available
5.00
1 reviews / 4 sessions
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-
Next availability
Not available in the next 30 days

Bio

I'm excited to provide mentorship in two key areas: 1. For startup founders looking to solve challenges with product-market fit, building the right team, or looking for pathways for growth- especially product-driven customer acquisition and retention. 2. For agency or consultancy owners looking for support in business development, operations, and growth - such as positioning, expanding or restructuring their services, productization, creating scalable systems, or improving their client services approach. I've held managing director roles and bring experience from global digital agencies like BASIC/DEPT, Huge, Critical Mass and Ogilvy. I've had the ability to to drive growth and innovation, partnering with brands large and small to solve complex business problems with solutions that bridge the discipline of product design with research, engineering, operations, talent, and new approaches to collaboration. My career began in product management and development at startups in the edtech space which later went on to successful exits. I spent time managing products at Dell and Oracle before shifting into the agency world. Among the global brands I've worked with to deliver experiences and transformation include Google, Samsung, Unilever, Citibank, Goldman Sachs, SAP, Comcast, Teva Pharmaceuticals, and Ralph Lauren.

Expertise

  • Building a team

    I've managed large teams of multiple disciplines for 15 years. From designers to marketers to product managers to producers. Whether you're wondering when the time is right to make a key hire, how to interview potential candidates or how to get a team to perform to their full potential, I can help.

  • Design / UX

    I started out as a designer and have been a design advocate my whole career. I can help with design and ux strategy questions from customer journeys to product vision. I also have led the creation of scalable design systems to bridge the gap between design, engineering and product managers. And if you're at a point where you've got complexity to manage with your design team, I can provide guidance on DesignOps as a way to create efficiency

  • Go to market strategy

    I have integrated marketing experience with large and small brands, especially when it comes to consumer products. I can help think through your GTM strategy, what channels to leverage, creating a messaging strategy, and how to orchestrate a successful rollout across multiple functions on your team.

  • Product market fit

    I love helping early stage companies think through the dynamics of the market, pain points, and how they are best positioned to solve them. Whether you're trying to validate an opportunity, launch a new revenue stream, or gear up for your next round of fundraising, I can help.

  • Productized services

    In my agency leadership roles, I've developed various design and technology services as products for our clients. If you're in a service business, I can provide guidance on productizing your offerings to support your business goals.

Toolkit

  • Figma logo

    Figma

    8 years of experience

    I've used Figma for a several years and can provide guidance on how you can leverage its features for collaboration, automation, and team communication.

Experience

  • DEPT

    Global Executive Director

    Overall business owner and principal CX & Product lead for the agency network's largest client. Responsible for delivering on Product Strategy, Org Design, Talent & Hiring, Cross-Functional Collaboration, and Growth. Delivered and executed long term product vision and strategy for Google Hardware to scale-up their ecommerce business. Brought together Design, Engineering, Marketing and Research via product-led growth transformations Aligned stakeholders on customer journeys, product roadmaps, user research, and go-to-market strategies Scaled revenue and efficiency through through AI adoption, automation and process improvement, including launching the Design Systems and DesignOps practice Oversee and mentored a group consisting of 75 Product and UX Designers, Researchers, Creatives, DesignOps, Marketers, and Program Managers. Client partners included Google Store, Cloud, Chrome, Trust UX, Play, Brand Studio, Shopping, Pay, and more.

    Product Design

My best written content

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