Divya Chaturvedi
Product, AI/ML & Growth
My conversation with Divya was really insightful. We talked about KMeans, churn prediction, and ways to improve marketing services brand positioning. Thank you, Divya, for being so friendly and for sharing your knowledge in marketing analytics!
Divya has exceptional interview skills and the key takeaways of relating to the interviewer, demonstrating confidence, and keeping stories structured (STAR) are where I plan to focus my future interview efforts. Thanks so much for your guidance today, Divya!
My session with Divya was very productive and helpful. She listened to my questions attentively and helped pinpoint solutions from a better perspective. Divya was great, and I highly recommend speaking with her!
Bio
Divya is a product professional with over a decade of experience in building data-driven products and driving growth through experimentation and AI. She is passionate about turning complex challenges into simple, scalable solutions across e-commerce, enterprise platforms, and customer-facing applications. She has led roadmaps that improved checkout funnels, subscriptions, and customer lifecycle performance, and applied machine learning and analytics to strengthen forecasting, optimize marketing, and streamline supply chain operations. Her work has also shaped content and product strategies that deliver meaningful business results. In addition, her experience with technical platforms and enterprise systems has enabled organizations to scale more efficiently. With a strong foundation in AI/ML, product strategy, and cross-functional leadership, Divya is valued for her ability to bring clarity to complexity and align teams around impactful outcomes.
Expertise
Conversion rate optimisation
Skilled in improving digital funnels and customer journeys through data-driven experimentation and A/B testing. Experienced in analyzing user behavior, reducing friction in checkout and onboarding flows, and implementing strategies that increase conversions, retention, and overall business growth.
Customer success
Experienced in designing customer-centric strategies that improve engagement, retention, and lifetime value. Skilled at leveraging data and feedback to optimize lifecycle journeys, streamline support processes, and build products that enhance satisfaction and long-term loyalty.
Data science
Skilled in applying machine learning, predictive modeling, and analytics to solve complex business problems. Experienced in building forecasting models, optimizing supply chain and marketing strategies, and enabling cross-functional teams with data-driven insights that drive measurable growth and efficiency.
Design / UX
Experienced in collaborating with design teams to create intuitive, user-friendly product experiences. Skilled at translating customer insights and data into simplified workflows, improved checkout and subscription journeys, and engaging interfaces that enhance satisfaction, reduce friction, and drive adoption.
Product management
Experienced in defining long-term product vision, setting measurable goals, and translating them into actionable roadmaps. Skilled at prioritizing initiatives across customer-facing applications and enterprise platforms, aligning cross-functional teams, and leading execution from strategy to delivery for impactful outcomes.
Toolkit
AWS (Amazon Web Services)
11 years of experienceHands-on experience with AWS services including API Gateway, S3, Redis, and Redshift, with exposure to building and managing APIs, handling large-scale data storage, and supporting real-time caching. Skilled in leveraging AWS analytics tools to process, transform, and visualize data for insights that drive decision-making and product improvements. Familiar with integrating AWS infrastructure into enterprise platforms to improve scalability, reliability, and performance.
Google Analytics
6 years of experienceSkilled in using Google Analytics, Google Webmaster/Search Console, and Google Data Studio to measure website performance, track user behavior, and monitor SEO metrics. Experienced in building custom dashboards and reports that combine traffic, conversion, and engagement data, helping teams make informed product, marketing, and content decisions.
Salesforce
11 years of experienceSkilled in using Salesforce for lead and opportunity management, customer lifecycle tracking, and sales pipeline optimization. Experienced in integrating Salesforce with ERP and marketing platforms to improve visibility, streamline workflows, and enable automation. Familiar with AI agent implementation, custom reports, and data-driven insights that support cross-functional teams in decision-making.