Dimitris Farmakis

Product leader | Management Consultant | Photographer

Los Altos, United States (-08:00 UTC) English, Greekfrom Los Altos, United States
Usually responds in 1 day
Free
Price per hour
30 min
Time Blocks Available
5.00
16 reviews / 16 sessions
Fri
06
Next availability

Bio

Hello, my name is Dimi and I always loved learning something new. This led me to earn degrees in business administration, operations research and civil engineering... and later to Product management. I've spent over a decade on launching AI powered SaaS products from 0 to 1, working with founders to build startups from scratch and implementing technologies in organizations. Having bootstrapped product management in early stage startups and scaled product management organizations I understand: - the different levels of product management - the different types of PMs - the importance of creating product development systems the right way - how to structure solution frameworks to support decision making Throughout my career I had to wear many hats such as Head of Customer Success, Implementation manager, Consultant, worked with enterprise customers at various parts of the world and had the privilege to teach at Stanford University as an Adjunct lecturer. This breadth of experiences not only has enriched my career, work and life perspective, but has also provided me with a well rounded view on the PM role. Mentoring team members and colleagues has been one of the best parts in my job as a Product leader. Whether you are - an aspiring PM who thinks about transitioning - a practicing PM who wants to grow - or a founder who wants to figure out the ropes of product management ... I'd love to grab a chat, understand where you are coming from, where you want to go and carve out a path in-between.

Expertise

  • Operations

    Extensive experience in digital transformation, leveraging technology and re-engineering operations to drive efficiency, improve business performance, support strategic initiatives, optimize tech stacks and data flows. Track record in delivering measurable results. Strong analytical and problem-solving abilities, with a focus on continuous improvement and achieving operational excellence.

  • Product management

    10+ years launching products from 0 to 1, driving product vision and strategy. Proven track record in bootstrapping product management in organizations, building and scaling product teams, leading cross-functional initiatives to deliver high-impact solutions and enhance user experience. Skilled in market analysis, SDLC, and stakeholder engagement. Strong background in agile methodologies, data-driven prioritization, and fostering innovation to meet customer needs and company objectives.

  • Product marketing

    Hands on experience with bootstrapping product marketing fundamentals in startups - positioning, messaging, value props, packaging, ICP, market segmentation and analyses, to enable and support the Go-To-Market functions. Multi-year leadership in coordinating multidisciplinary (international) teams to drive Go-To-Market plans and product launches.

  • Remote work

    For most of my career I've worked remotely in startup and freelancing environments. Strong background in managing projects, leading virtual teams, and optimizing remote workflows. Proficient in using remote collaboration tools to enhance communication and productivity. Proven record on meeting deadlines and delivering exceptional results in team or independent settings. Expertise in navigating time management and other challenges of remote work to achieve work-life balance and business goals.

  • User research

    Strong experience in user-centric product development, promoting user engagement and satisfaction. Adept skills in various qualitative and quantitative methodologies to identify pain points and opportunities, including usability testing, interviews, and surveys. Proficient in creating personas and journey maps to inform design decisions with strong ability to communicate findings and recommendations.

Toolkit

  • LucidChart logo

    LucidChart

    8 years of experience

    My experience spans both the individual contributor and the team settings. I've used it to visualize and structure complex information, support (a)synchronous collaboration and feedback loops. More specifically, my exposure spans from doing product/ UX work such as use case maps, affinity maps, user flow diagrams to supporting management/IT consulting projects with business process maps, tech stack and data flow diagrams.

  • ProductBoard logo

    ProductBoard

    8 years of experience

    Designed and implemented SDLC around ProductBoard, including integrations with external tools like JIRA. PB was the center of use for Product managers/Designers. Used it to maintain the whole product backlog (superset of dev backlog maintained in Jira), gather and consolidate customer feedback, prioritization and scoring, triage and manage feature requests, manage product/design teams work allocation and collaboration. Moreover, used PB for communication and stakeholder management.

  • JIRA logo

    JIRA

    8 years of experience

    Designed and implemented SDLC centered around Jira, including integrations with external tools e.g. ProductBoard. Used Jira to maintain the groomed backlog, triage and manage bugs, manage sprints, manage and triage incoming feature/bug requests. Additionally, Jira was our main tool for capacity planning and development analytics and reporting (velocity etc).

Experience

  • Self-Employed

    Founder & Principal Consultant

    I specialize in driving operational excellence by leveraging digital transformation strategies to optimize workflows, enhance efficiency, and align technology with business objectives. With deep expertise in process mapping, evaluation, and re-engineering, I help organizations eliminate inefficiencies and implement scalable, tech-driven solutions. My work focuses on analyzing IT and software landscapes to identify integration opportunities, enabling seamless automation and system interoperability. By aligning digital initiatives with strategic goals, I empower businesses to reduce waste, maximize productivity, and create a foundation for sustainable growth. Whether working with large enterprises or startups, I provide the strategic insights and hands-on guidance needed to ensure technology becomes a key enabler of operational success.

  • GonnaOrder

    Advisor
    •gonnaorder.com/

    Provide guidance, support, and expertise to help the company navigate the complexities of building and scaling a successful business. Typically involved in: - Founder mentorship - Feedback on progress and strategy - Identification and problem-solving of roadblocks

    HospitalitySaaS

  • ALICE Technologies

    Vice President of Product
    •alicetechnologies.com/

    - Built the product organization from the ground up, established and streamlined the hiring process to scale the product team in the US and the Czech Republic. - Grew the team culture based on defined principles: GIVE (Grow Ideate Validate Empathize). - Installed product research framework and led customer interviews and prototyping initiatives for insight generation and hypothesis validation. - Coordinated closely with executives from Engineering, Customer Success and Marketing to improve Product Market Fit, mature the SDLC and eliminate barriers to customer growth. - Owned the Product strategy and led executive alignment through defined roadmap connecting business outcomes with product initiatives through a robust prioritization system. - Established transparent connection between engineering and the rest of the business through OKR planning, market segment analyses, release preview meetings and board presentations. - Led cross departmental initiatives such as the definition and instrumentation of usage analytics and dashboards utilizing Excel, MixPanel and Fullstory.

    SaaSConstructionArtificial Intelligence

  • Stanford University

    Adjunct lecturer
    •stanford.edu/

    Taught parametric schedule modeling concepts and tools as part of a graduate level course, mentored 40+ students, created class material and performed research for the Center of Integrated Facility Engineering (CIFE).

    Higher Education

  • ALICE Technologies

    Product management Lead
    •alicetechnologies.com/

    - Designed the software development life cycle (SDLC) – discovery, analysis, ideation & delivery, as well as the customer feedback loop and UAT processes. - Structured and maintained product and engineering backlogs and triaged feature requests and bug queues, representing the business stakeholders to the development team. - Owned sprint duties such as sprint planning and grooming, and provided clarifications to the engineering team to keep development going. - Created detailed user stories and acceptance criteria, as well as wireframes and low fidelity mockups to produce well specified epics and tickets for the engineering team. - Prioritized functionalities and features using defined frameworks to define the product Roadmap and owned stakeholder communication. - Used Confluence to store, organize and share product department information and built an internal knowledge base for onboarding, alignment and training purposes.

    SaaSConstructionArtificial Intelligence

  • ALICE Technologies

    Head of Customer Success
    •alicetechnologies.com/

    - Built the department from the ground up and set up the recruitment process to grow the team. - Instrumented departmental operations as well as the customer life cycle process and monitoring system for each stage. - Led pre sales support with product demos, customer and pilot project qualification meetings. - Established and operationalized customer onboarding and training processes and spearheaded pilot project execution and post sales implementation. - Designed the customer growth journey including the deployment and change management processes for large scale construction projects and companies. - Created training material and maintained a full featured customer Knowledge Base.

    SaaSConstructionArtificial Intelligence

  • ALICE Technologies

    Product owner
    •alicetechnologies.com/

    - Implemented product prototype on construction projects around the world to test solution effectiveness, ease of use and build customer empathy. - Created clickable wireframes and UML diagrams to design the user journey, user navigation, UX/UI experience to communicate user intent to the development team. - Maintained product backlog by monitoring, identifying and prioritizing issues (bugs) and feature needs discovered during testing and real-life case study implementations. - Collaborated closely with the development team to test product releases and specified features and functionalities to enhance the product capabilities.

    SaaSConstructionArtificial Intelligence

  • AMGEN

    Operations management
    •amgen.com/

    Product commercialization and knowledge transfer systems. - Developed and documented operational flows and BPM in MS Visio; tendered documents required for the product commercialization process. - Set up the knowledge transfer system for the Operations department, using the SharePoint business collaboration software.

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