Daniel Glasser

As a startup executive with over 10 years of experience in building teams, systems, and processes at early stage B2B SaaS companies, I also possess extensive proficiency in working with and deploying AI technology in the enterprise. My track record demonstrates an ability to drive cross-departmental initiatives, ensuring strategic alignment and delivering successful business outcomes. I have served as a professional mentor and advisor to companies and individuals in a variety of settings, and I have been excited to contribute to personal and corporate growth and success. Throughout my career, I have been responsible for operational expansion into international markets, oversight of priority projects including M&A transition, data security, and AI implementation. I have played a crucial role in integrating cutting-edge AI solutions to optimize processes, reduce costs, and increase profitability. My executive positions at companies such as Neurala, Cxense, and Ramp have provided me with valuable experience in managing global strategic projects, technical sales, partner enablement, customer success, IT & data security, AI deployment, and company-wide KPIs and performance metrics. I am a strategic thinker and a proactive problem solver who takes a data-driven approach to decision making, leveraging AI to make informed, impactful decisions. Passionate about building high-performing teams and developing talent to drive growth and innovation, my skills include strategic planning, business process improvement, change management, and AI technology deployment. Outside of work, I'm an avid cyclist, enthusiastic puzzle solver (NYTimes Crossword streak of 2+ years!), and proud parent to a couple of feisty kids.

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  Customer success

  I have over 10 years of experience building and leading customer success teams, processes, and systems at early stage B2B SaaS startups. I have been the first Customer Success hire, starting from scratch to establish best practices for customer retention, satisfaction, and growth.

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  Hubspot

  10 years of experience

  I have experience building custom reports and dashboards in Hubspot to provide company-wide visibility and tracking for performance metrics and KPIs.

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  JIRA

  15 years of experience

  I have used JIRA for project management for a wide variety of internal and client-facing initiatives, including custom software development and professional services.

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  Salesforce

  15 years of experience

  I have experience building custom reports and dashboards in Salesforce to provide company-wide visibility and tracking for performance metrics and KPIs.