Carmen Harris

Growth Communications/PR Strategist

Dallas, United States (-06:00 UTC) Englishfrom Camden, United States
Usually responds in 2 days
Free
Price per hour
Not available
Time Blocks Available
5.00
11 reviews / 15 sessions
-
-
Next availability
Not available in the next 30 days

Bio

As a strategic communications leader, I help innovative tech companies transform their technical excellence into market leadership. With over 15 years of experience in cybersecurity, emerging and enterprise technology, I specialize in building compelling narratives that drive real business impact. I've guided companies through critical moments - from crisis management to category creation - consistently delivering measurable results that elevate market presence. My approach combines data-driven strategy with authentic storytelling, moving beyond traditional PR to create sustained market momentum. I focus on building programs that align with your business goals and deliver lasting value, not just short-term visibility. When I'm not architecting communications strategies, I enjoy craft beer, exploring new restaurants, and cheering on Philadelphia sports teams. Based in McKinney, Texas, I'm passionate about mentoring the next generation of communications leaders and advocating for women in tech. Let's talk about building your story, when you should start, what you need to build a narrative, and key considerations on how to operate on your path to establish market presence. Think you need a PR agency? I can help you build a scope of work that works for you and drives results without overpaying.

Expertise


  • Content marketing

    Effective content strategy is critical with B2B buyers now requiring 7 pieces of content before making decisions. Having driven a 25% increase in website traffic and 15% boost in conversion rates at Forescout, I understand how to cut through the noise. My approach focuses on creating high-quality, strategic content that demonstrates real expertise, aligns with buyer journeys, and delivers consistent ROI - even as GenAI reshapes the content landscape and makes organic visibility more competitive.

  • Go to market strategy

    Having guided companies through critical growth phases, I understand how to build market trust quickly - an often-forgotten part of developing a GTM strategy. My expertise helps startups avoid common pitfalls and establish the strategic narrative, influencer relationships, and sustainable momentum needed to amplify GTM campaigns into evergreen success.

  • Influencer Marketing

    By mapping influence to business objectives, I can help you create advocacy programs that accelerate sales cycles and inform product strategy. The key is treating influencer relationships not as transactions but as strategic partnerships that drive long-term value through authentic engagement and thought leadership.

  • Personal branding

    Building a personal brand platform requires strategic vision and authentic storytelling. I can help develop your distinctive voice that resonates with key audiences, transforming technical expertise into market influence through strategic content, speaking opportunities, and industry recognition. My approach focuses on creating sustainable momentum that amplifies both personal and company brand authority.

  • Product launches

    This is where it gets fun! I love the launch process. I've learned the art of transformative product launches that drive real business impact. My strategic approach delivers qualified pipeline and brand awareness by aligning product narratives with market needs to transform product releases into market momentum drivers. My approach extends beyond traditional PR to building comprehensive launch frameworks that engage industry influencers, technical communities, and key decision-makers.

  • Public relations

    When it comes to PR, young companies understand that scaling smart is as important as scaling fast. Through my experience at leading PR agencies and brands, I help identify and capitalize on key market opportunities while building the foundational elements needed for long-term success. My expertise in narrative development and building trust-based relationships with media and analysts helps amplify market presence for sustained growth.

  • User research

    Let's face it. In today's crowded market, you need more than surface-level messaging to make an impact. Through thoughtful user research and surveys, I can help companies build credibility and authority by uncovering insights that connect with key audiences. My expertise lies in designing focused research initiatives, extracting meaningful insights, coordinated execution, and transforming data into compelling market narratives that resonate and drive results.

Toolkit


  • Monday logo

    Monday

    4 years of experience

    Streamlined PR, AR and creative services workflows by customizing Monday templates, forms and reports. Implemented structured intake process and project tracking dashboards to improve team efficiency and visibility.

  • Riverside.Fm  logo

    Riverside.Fm

    4 years of experience

    Utilized Riverside FM to produce high-quality video and podcast content for executive communications, managing remote recording sessions and optimizing audio/video quality. Created engaging thought leadership content through executive interviews and industry expert conversations, used for internal meetings and PR.

  • Sprout Social logo

    Sprout Social

    9 years of experience

    Drove data-driven social media strategy using Sprout Social analytics, increasing LinkedIn engagement 39% in one quarter. Optimized content strategy and posting schedules to maximize reach, managed multi-channel content calendar, and generated detailed performance reports for executive visibility. Also used the Employee Advocacy tool within Sprout Social to push content for employee advocates.

  • Zoom logo

    Zoom

    9 years of experience

    Use Zoom to run webinars, meetings, conduct media roundtables, interviews, and media briefings with journalists and influencers remotely, allowing for wider accessibility and reach.

  • Claude logo

    Claude

    3 years of experience

    I have a paid subscription to Claude which I use as my intern. I ask it to make something better while keeping my voice; explain something simply to turn complex info into clear, relatable messages; create fresh content ideas; adapt a message for different channels; check my messaging to catch potential issues in clarity or accuracy. Claude does make mistakes and does not replace my thinking or strategic approach.

  • Google Analytics logo

    Google Analytics

    8 years of experience

    Leveraged Google Analytics to track and optimize communications content performance, analyzing user behavior, engagement metrics, and conversion rates. Implemented custom dashboards and reports to measure PR/communications impact on website traffic.

  • LinkedIn logo

    LinkedIn

    9 years of experience

    Strategically leveraged LinkedIn for executive visibility and brand amplification: - Built comprehensive measurement framework tracking reach, engagement and conversion metrics - Optimized company page performance through data-driven content strategy - Executed employee advocacy program increasing reach of corporate messaging - Created LinkedIn Live events amplifying product launches and industry insights

Industries


  • SaaS

    Over 7 years of strategic communications experience driving growth for SaaS innovators. Led global communications at Sumo Logic and launched Respond Software as an XDR solution and positioned the company for successful acquisition by FireEye. Build communications programs from the ground up for startup Saas brands from startup to IPO and through moments of change, such as acquisition or private.

  • B2B

    15 years in B2B tech communications across cybersecurity, AI, and enterprise software. Led global communications and corporate marketing for Forescout, FireEye/Mandiant, and Sumo Logic, managing high-stakes moments from the SolarWinds breach to product launches. Proven ability to increase Share of Voice, secure analyst validation, and drive business results through strategic communications. Expertise in transforming technical innovation into market leadership through data-driven storytelling.

Experience

  • Forescout Technologies

    Sr. Director of Corporate Marketing & Communications
    forescout.com

    At Forescout Technologies, I transformed a legacy brand into a competitive force in cybersecurity. In just six months, we jumped from 4th to 1st in Share of Voice by focusing on what matters: strategic storytelling and measurable growth. I increased CEO LinkedIn engagement by 39% through targeted content strategy, proving you don't need a massive budget to build authority.

  • Sumo Logic

    Director of Product PR and AR
    sumologic.com

    At Sumo Logic, I managed communications during our critical growth phase as a public company. Within one quarter, we increased media coverage by 30% and turned a single product launch into $8M in pipeline. Strategic narrative development and analyst relations programs anchored this growth.

  • FireEye

    Director of Global Communications (Product)
    fireeye.com

    I drove communications through high-stakes moments at FireEye/Mandiant and Respond Software, including major cybersecurity incidents and successful acquisitions. At Respond Software (acquired by FireEye), we achieved a 45% boost in Share of Voice using targeted thought leadership. I understand how to help startups build momentum quickly and maintain it through major transitions.

    Cyber Security
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